Corporate Agency Registration under IRDAI: FAQs

Corporate Agency Registration under IRDAI: FAQs . Q1. What is a Corporate Agent (CA)?
Ans. A Corporate Agent is an entity (company, LLP, co-operative society, or bank) licensed by IRDAI to solicit and service insurance products of insurers in Life, General, and Health categories. They work under the IRDAI (Registration of Corporate Agents) Regulations, 2015.
Q2. Who can apply to become a Corporate Agent?
Ans. Companies registered under the Companies Act, 2013

Limited Liability Partnerships (LLPs)

Co-operative societies

Banks, NBFCs, or other permitted institutions

Q3. Who is a Principal Officer (PO)? 
Ans. The Principal Officer is the person responsible for supervising Corporate Agency activities. They must complete IRDAI-approved training (50/75 hours) and pass the prescribed exam.
Q4. Who are Specified Persons (SPs)? 
Ans. Specified Persons are employees of a Corporate Agent who actually solicit insurance. They must also complete IRDAI training, pass the exam, and be certified through the portal.
Q5. What are the training and exam requirements?
Ans. 50 hours of training for Life/General/Health Corporate Agency

75 hours for Composite Corporate Agency (all three categories)

Pass the IRDAI-approved examination conducted by the Insurance Institute of India or other notified body.

Q6. How long is an SP certificate valid? 
Ans. SP certificates are usually valid for 3 years, subject to the Corporate Agent’s CoR being active. Renewal is required after expiry.
Q7. What documents are required for Corporate Agent registration?
Ans.  Incorporation certificate and MOA/AOA (or LLP deed)

Board/partners’ resolution

Form A (application)

Net worth certificate (CA certified)

Code of Conduct & grievance policy

Infrastructure proof

PO’s appointment letter, training & exam certificates

SP details and KYC documents

Q8. What is the first step to apply online? 
Ans. The applicant must raise a Corporate Agent Login Request on the IRDAI Corporate Agent Portal (http://irdaonline.org:8083/). IRDAI approves and provides login credentials.
Q9. How do I file the Principal Officer checklist?
Ans. Login to the portal

Select PO Checklist → New Application

Enter PO details, training, and exam info

Upload documents

Submit online

Q10. How do I file the Corporate Agent checklist?
Ans. After PO approval, select Corporate Agent Checklist

Enter company details and contact info

Upload required documents (Form A, MOA/AOA, policies)

Pay application fee online

Q11. What is the application fee for Corporate Agent registration?
Ans. The non-refundable application fee is Rs.10,000 + GST.
Q12. What happens after the application is submitted? 
Ans. IRDAI reviews the application.

If clarifications are needed → resubmit with corrections.

If rejected → applicant must wait 1 year before re-applying.

If approved → proceed to registration fee payment.

Q13. What is the registration fee for a Corporate Agent? 
Ans. The registration fee is Rs.25,000 + GST, payable online after approval.
Q14. How long is the Certificate of Registration (CoR) valid? 
Ans. The CoR is valid for 3 years and must be renewed before expiry.
Q15. How do I download the Certificate of Registration? 
Ans. Login to the IRDAI portal → Go to CoR Download → View and download the Corporate Agent’s certificate in PDF.
Q16. What is a Web-Wallet account in the IRDAI portal? 
Ans. Corporate Agents must maintain a web-wallet balance to pay for SP/PO/Telemarketer/Authorized Verifier certificates and related fees. All certificate fees are auto-deducted.
Q17. What is insurer mapping? 
Ans. Corporate Agents must upload agreements with insurers through the portal under Insurer Mapping. IRDAI approves mappings, and limits apply (max 3 life, 3 general, and 3 health insurers).
Q18. What are Half-Yearly Returns? 
Ans. Corporate Agents must file returns twice a year (April–September and October–March) through the portal, reporting their business activity.
Q19. What are Performance Reports? 
Ans. Corporate Agents must upload performance reports of their POs, SPs, and Authorized Verifiers in the portal on a periodic basis.
Q20. What is a Discontinuation Request? 
Ans. If a PO, SP, Telemarketer, or AV leaves the Corporate Agent, a discontinuation request must be filed in the portal, stating the reason.
Q21. How are telemarketers regulated under Corporate Agents? 
Ans. Telemarketers engaged by a CA must follow the IRDAI Code of Conduct, work only for mapped insurers, and comply with restrictions on solicitation calls.
Q22. What reports are available in the portal?
Ans. CoR Validity Expiry Report (licenses expiring in 90 days)

Corporate Agents Officials Report (list of PO/SP/Telemarketers/AVs)

Corporate Templates Download (standard forms, annexures)

Q23. What if an existing company wants to register as a Corporate Agent?
Ans. If an existing company wishes to become a Corporate Agent, it must ensure that its Object Clause in the Memorandum of Association (MOA) specifically permits insurance distribution activities. If such an object is missing, the company must alter its MOA by passing a special resolution and filing it with the Registrar of Companies (RoC) before applying for IRDAI registration.
Q24. What if a new company is being incorporated for Corporate Agency business? 
Ans. For a new company, the Corporate Agency business must be included in the Object Clause at the time of incorporation itself. Additionally, if the proposed company name contains the word “Insurance” or similar expressions, then an NOC from IRDAI may be required to obtain name approval from the Ministry of Corporate Affairs (MCA).
Q25. Which regulations govern Corporate Agency registration? 
Ans. Corporate Agency registration is governed by:

IRDAI (Registration of Corporate Agents) Regulations, 2015 (primary regulation for CA licensing)

Insurance Act, 1938 (legal framework for insurance business in India)

IRDA Act, 1999 (establishing IRDAI and its powers)

Circulars, guidelines, and codes of conduct issued by IRDAI from time to time

Q26. How to validate the digital signature on certificates? 
Ans. Open the CoR/SP/PO certificate in Adobe PDF Reader → Right-click “Validity Unknown” → Validate Signature → Add to Trusted Identities → Validate again → It should show Signature Valid.
Q27. What are the renewal requirements?
Ans. Apply for renewal before 90 days of expiry

Pay renewal fee of Rs.25,000 + GST

Must check all returns and reports are up to date

Q28. What are the consequences of non-compliance?
Ans. Penalties (up to Rs.1 crore under Section 102 of the Insurance Act)

Suspension/cancellation of license for misconduct or breach of code of conduct

IRDAI may conduct inspection/audit anytime

Q1. What is a Corporate Agent (CA)?

Ans. A Corporate Agent is an entity (company, LLP, co-operative society, or bank) licensed by IRDAI to solicit and service insurance products of insurers in Life, General, and Health categories. They work under the IRDAI (Registration of Corporate Agents) Regulations, 2015.

Q2. Who can apply to become a Corporate Agent?

Ans. Companies registered under the Companies Act, 2013

Limited Liability Partnerships (LLPs)
Co-operative societies
Banks, NBFCs, or other permitted institutions

Q3. Who is a Principal Officer (PO)?

Ans. The Principal Officer is the person responsible for supervising Corporate Agency activities. They must complete IRDAI-approved training (50/75 hours) and pass the prescribed exam.

Q4. Who are Specified Persons (SPs)?

Ans. Specified Persons are employees of a Corporate Agent who actually solicit insurance. They must also complete IRDAI training, pass the exam, and be certified through the portal.

Q5. What are the training and exam requirements?

Ans. 50 hours of training for Life/General/Health Corporate Agency

75 hours for Composite Corporate Agency (all three categories)
Pass the IRDAI-approved examination conducted by the Insurance Institute of India or other notified body.

Q6. How long is an SP certificate valid?

Ans. SP certificates are usually valid for 3 years, subject to the Corporate Agent’s CoR being active. Renewal is required after expiry.

Q7. What documents are required for Corporate Agent registration?

Ans. Incorporation certificate and MOA/AOA (or LLP deed)

Board/partners’ resolution
Form A (application)
Net worth certificate (CA certified)
Code of Conduct & grievance policy
Infrastructure proof
PO’s appointment letter, training & exam certificates
SP details and KYC documents

Q8. What is the first step to apply online?

Ans. The applicant must raise a Corporate Agent Login Request on the IRDAI Corporate Agent Portal (http://irdaonline.org:8083/). IRDAI approves and provides login credentials.

Q9. How do I file the Principal Officer checklist?

Ans. Login to the portal

Select PO Checklist → New Application
Enter PO details, training, and exam info
Upload documents
Submit online

Q10. How do I file the Corporate Agent checklist?

Ans. After PO approval, select Corporate Agent Checklist

Enter company details and contact info
Upload required documents (Form A, MOA/AOA, policies)
Pay application fee online

Q11. What is the application fee for Corporate Agent registration?

Ans. The non-refundable application fee is Rs.10,000 + GST.

Q12. What happens after the application is submitted?

Ans. IRDAI reviews the application.

If clarifications are needed → resubmit with corrections.
If rejected → applicant must wait 1 year before re-applying.
If approved → proceed to registration fee payment.

Q13. What is the registration fee for a Corporate Agent?

Ans. The registration fee is Rs.25,000 + GST, payable online after approval.

Q14. How long is the Certificate of Registration (CoR) valid?

Ans. The CoR is valid for 3 years and must be renewed before expiry.

Q15. How do I download the Certificate of Registration?

Ans. Login to the IRDAI portal → Go to CoR Download → View and download the Corporate Agent’s certificate in PDF.

Q16. What is a Web-Wallet account in the IRDAI portal?

Ans. Corporate Agents must maintain a web-wallet balance to pay for SP/PO/Telemarketer/Authorized Verifier certificates and related fees. All certificate fees are auto-deducted.

Q17. What is insurer mapping?

Ans. Corporate Agents must upload agreements with insurers through the portal under Insurer Mapping. IRDAI approves mappings, and limits apply (max 3 life, 3 general, and 3 health insurers).

Q18. What are Half-Yearly Returns?

Ans. Corporate Agents must file returns twice a year (April–September and October–March) through the portal, reporting their business activity.

Q19. What are Performance Reports?

Ans. Corporate Agents must upload performance reports of their POs, SPs, and Authorized Verifiers in the portal on a periodic basis.

Q20. What is a Discontinuation Request?

Ans. If a PO, SP, Telemarketer, or AV leaves the Corporate Agent, a discontinuation request must be filed in the portal, stating the reason.

Q21. How are telemarketers regulated under Corporate Agents?

Ans. Telemarketers engaged by a CA must follow the IRDAI Code of Conduct, work only for mapped insurers, and comply with restrictions on solicitation calls.

Q22. What reports are available in the portal?

Ans. CoR Validity Expiry Report (licenses expiring in 90 days)

Corporate Agents Officials Report (list of PO/SP/Telemarketers/AVs)
Corporate Templates Download (standard forms, annexures)

Q23. What if an existing company wants to register as a Corporate Agent?

Ans. If an existing company wishes to become a Corporate Agent, it must ensure that its Object Clause in the Memorandum of Association (MOA) specifically permits insurance distribution activities. If such an object is missing, the company must alter its MOA by passing a special resolution and filing it with the Registrar of Companies (RoC) before applying for IRDAI registration.

Q24. What if a new company is being incorporated for Corporate Agency business?

Ans. For a new company, the Corporate Agency business must be included in the Object Clause at the time of incorporation itself.
Additionally, if the proposed company name contains the word “Insurance” or similar expressions, then an NOC from IRDAI may be required to obtain name approval from the Ministry of Corporate Affairs (MCA).

Q25. Which regulations govern Corporate Agency registration?

Ans. Corporate Agency registration is governed by:

IRDAI (Registration of Corporate Agents) Regulations, 2015 (primary regulation for CA licensing)
Insurance Act, 1938 (legal framework for insurance business in India)
IRDA Act, 1999 (establishing IRDAI and its powers)
Circulars, guidelines, and codes of conduct issued by IRDAI from time to time

Q26. How to validate the digital signature on certificates?

Ans. Open the CoR/SP/PO certificate in Adobe PDF Reader → Right-click “Validity Unknown” → Validate Signature → Add to Trusted Identities → Validate again → It should show Signature Valid.

Q27. What are the renewal requirements?

Ans. Apply for renewal before 90 days of expiry