Infosys Limited – Process to Recover Unclaimed Shares and Dividends from IEPF

Infosys Limited – Process to Recover Unclaimed Shares and Dividends from IEPF. Infosys Limited is one of India’s most respected and globally recognized IT and consulting companies, known for its strong corporate governance and extensive shareholder base. Established in 1981, the company has played a pivotal role in shaping India’s digital and technological. With millions of long-term investors, matters related to recovery of shares and unclaimed dividends often become important especially for shareholders who may have lost track of old investments over time. From a small entrepreneurial setup, Infosys has grown into a multinational leader offering services in cloud transformation, business process management, AI solutions, cybersecurity, and digital engineering.
Today, Infosys operates in more than 50 countries and continues to help global businesses modernize with future-ready digital solutions. This article provides a comprehensive overview of Infosys, its history, major corporate actions, key financial highlights, and, most importantly, an easy-to-understand step-by-step procedure for investors to recover unclaimed dividends or shares transferred to the Investor Education and Protection Fund (IEPF) under the Companies Act, 2013.
History and Background
Infosys was founded on 2 July 1981 in Pune by seven engineers led by N. R. Narayana Murthy, with an initial investment of just Rs.10,000. What began as a small start-up has today grown into one of the world’s leading IT services and consulting companies. From the early years, Infosys focused on quality, client trust, and innovation, values that helped the company rapidly expand its presence in India and abroad.
During the 1990s, Infosys emerged as a pioneer in the IT outsourcing industry, introducing the Global Delivery Model, which later became a standard in the IT services sector. The company continued to diversify its offerings, moving into consulting, enterprise solutions, and digital technologies.
Key Milestones in Infosys’ Journey
1993 – Infosys listed on Indian stock exchanges, marking the beginning of its journey as a publicly traded company.
1999 – Became  the first Indian company to list on NASDAQ, showcasing India’s growing IT strength on the global stage.
2000–2010 – Expanded operations across North America, Europe, Asia-Pacific, and the Middle East, strengthening its global client base.
2017–2024 – Diversified into next-generation technologies such as artificial intelligence, automation, cloud computing, digital transformation, data analytics, metaverse solutions, and advanced cybersecurity.
Today, Infosys is known for its strong corporate governance, deep-rooted culture, and customer-first approach. Guided by its vision “Navigate Your Next,” the company continues to help businesses worldwide embrace innovation and prepare for the future.
Corporate Actions and Financial Performance
Below is a consolidated summary of the major corporate actions taken by Infosys over the years. These actions reflect the company’s strong financial position, shareholder-friendly policies, and long-term growth strategy.
Bonus Issues
Infosys has announced several bonus issues over the years to reward shareholders and increase liquidity in the market.

S.No.

Year

Ratio

2004

3:1

2006

1:1

2014

1:1

2015

1:1

2018

1:1

Bonus Issues
Infosys has announced several bonus issues over the years to reward shareholders and increase liquidity in the market.
Bonus shares are issued by the company to its existing shareholders at no additional cost. These actions helped Infosys broaden its investor base and improve trading volumes.
Stock Split

Year

Split

2000

Rs.10 to Rs.5

Stock splits reduce the face value of shares, making them more affordable and accessible to retail investors. Infosys’ stock splits played a key role in increasing participation from small and medium investors.
Recent Dividend History

S.No.

Financial Year

Dividends

FY 2022–23

Rs.34 per share (including special dividends)

FY 2023–24

Rs.20 per share (interim + final)

Infosys has a strong reputation for returning value to shareholders through regular dividends. The company has consistently maintained dividend payouts due to healthy cash flows and stable business performance.
Infosys is actively traded on both BSE and NSE and remains one of India’s most valuable companies by market capitalization. Its steady revenue growth, global client base, and expanding digital capabilities continue to drive strong financial results year after year.
However, in many cases, shareholders may miss claiming their dividends due to reasons such as:
Not updating bank details
Change in address
Holding old or physical share certificates
Missing dividend credit messages or emails
According to Section 124(6) of the Companies Act, 2013, any unclaimed dividend for seven consecutive years, along with the corresponding shares, must be transferred to the Investor Education and Protection Fund (IEPF). Shareholders can reclaim these amounts by following the official IEPF process.
Process to Claim Unclaimed Dividends and Shares from IEPF
Recovering unclaimed shares and dividends from the Investor Education and Protection Fund (IEPF) may seem like a long process, but it becomes easy if each step is followed properly. Below is a clear and simplified guide to help shareholders complete the process smoothly.
Step 1 – Check Unclaimed Dividend Status
To begin, you must first confirm whether your dividends or shares have actually been transferred to the IEPF.
Visit Infosys’ official investor portal:Infosys Unclaimed Dividend Link https://www.infosys.com/investors/shareholder-services/unclaimed-dividend.html
Here, enter any of the following:

Folio Number (for physical shares)

DP ID / Client ID (for demat shares)

This will display the list of unclaimed dividends and the corresponding shares transferred to IEPF. You can also cross-check the information on the official IEPF Authority website:www.iepf.gov.in This helps you confirm the exact amount and number of shares you are eligible to reclaim.
Step 2 – Contact Infosys’ Registrar (RTA)
Infosys has appointed KFin Technologies Limited as its Registrar and Transfer Agent (RTA). They are responsible for maintaining shareholder records and assisting in the IEPF claim process.
Contact details:Email: einward.ris@kfintech.comHelpdesk: 040-67162222
Request an Entitlement Letter, which includes:

The total number of shares transferred to IEPF

The total amount of unclaimed dividends

Confirmation that you are the rightful shareholder

To obtain this, you may need to provide the following documents:

Self-attested PAN and Aadhaar

Folio Number / DP ID / Client ID

Old physical share certificates (if applicable)

Old dividend warrants, if you have them

The Entitlement Letter is an important document as it confirms your eligibility to claim.
Step 3 – File IEPF Form-5 on the MCA Website
Once the entitlement details are confirmed, you must file IEPF Form-5 on the Ministry of Corporate Affairs (MCA) portal.
Steps:

Visit the MCA Portal (www.mca.gov.in).

Under MCA Services, select IEPF Form-5.

Fill in all required details, including:

Personal information (Name, Address, PAN, Aadhaar)

Company Name: Infosys Limited

Number of shares being claimed

Amount of unclaimed dividends

Bank and Demat Account details

Upload the necessary supporting documents.

Submit the form and download the Acknowledgement containing the SRN (Service Request Number).

This SRN is essential for tracking your application.
Step 4 – Prepare a Complete Document Set
After filing the form online, prepare a physical set of documents to send to Infosys’ Nodal Officer or KFin Technologies.
This set must include:

Printed copy of IEPF Form-5

SRN Acknowledgement

Indemnity Bond (as per IEPF Rules, on appropriate stamp paper)

Advance Stamped Receipt signed by the claimant and two witnesses

Entitlement Letter issued by KFin

Self-attested PAN and Aadhaar

A Cancelled Cheque and Client Master List (CML) from your Demat account

Original physical share certificates (if shares were held physically)

Additional Documents Required for Legal Heirs:

Original shareholder’s Death Certificate

Legal Heir Certificate / Succession Certificate / Probated Will

NOC from other legal heirs, if required

ID proofs and address proofs of all legal heirs

These documents are necessary to establish rightful ownership.
Step 5 – Courier the Document Set to RTA
Send the complete document set to the address below:
KFin Technologies Limited KFin Technologies Ltd, Selenium, Tower B, Plot 31 & 32, Financial District, Nanakramguda, Serilingampally Mandal, Hyderabad,Telangana,500032
Email: einward.ris@kfintech.comWebsite: www.kfintech.com
Make sure to use a reliable courier service and keep the tracking number for future reference.
Step 6 – Company Verification
Once the documents are received, Infosys and its RTA will:

Verify all documents submitted

Match your details with company records

Prepare a Verification Report

This process usually takes up to 30 days. The Verification Report is then sent electronically to the IEPF Authority.
Step 7 – Approval by IEPF Authority
After the IEPF Authority receives the verification report, they will review your claim.
Upon approval:

Unclaimed shares are credited directly to your Demat account

Unclaimed dividends are transferred to your registered bank account

Once these credits reflect in your accounts, your recovery process is complete.
Conclusion
The process of reclaiming unclaimed shares and dividends of Infosys Limited from the IEPF is systematic and clearly laid out. Although the steps may seem extensive, shareholders can complete the procedure smoothly with proper documentation and attention to detail. Infosys, known for its strong corporate governance, transparency, and investor-focused practices, provides full support throughout the process. With assistance from its Registrar and Transfer Agent, KFin Technologies, shareholders and legal heirs receive timely verification and guidance at each stage. By following the required steps and maintaining accurate records, investors can confidently restore their rightful holdings and ensure that their valuable assets remain protected.
Frequently Asked Questions (FAQs)
Q1. What is IEPF and why are my Infosys shares or dividends transferred to it?
Ans. The Investor Education and Protection Fund (IEPF) is a government authority that handles unclaimed dividends, matured deposits, and shares that remain inactive for many years. If an Infosys shareholder does not claim dividends for seven consecutive years, the unpaid dividends and the related shares are transferred to IEPF as per Section 124(6) of the Companies Act, 2013. This is being done to protect investor interests and prevent misuse of dormant accounts.
Q2. How do I know if my Infosys’ shares or dividends are unclaimed?
Ans. You can easily check your unclaimed amount by visiting Infosys’ official investor portal and entering your Folio Number, DP ID, or Client ID. You can also verify your status on the IEPF Authority website. Both platforms clearly show the list of unpaid dividends and the number of shares transferred to IEPF in your name.
Q3. What is an Entitlement Letter and why is it needed?
Ans. An Entitlement Letter is a confirmation document issued by KFin Technologies, the Registrar & Transfer Agent (RTA) of Infosys. It contains all details of your unclaimed dividends and shares. This letter is essential because it verifies that you are the rightful claimant and must be submitted during the IEPF recovery process along with Form IEPF-5.
Q4. Who can apply to recover Infosys shares from the IEPF?
Ans. The following people can apply:

The original shareholder

A legal heir (family member) if the shareholder has passed away

A nominee (if registered earlier) Legal heirs must submit additional documents such as a death certificate, succession certificate, legal heir certificate, or probated will to prove their ownership.

Q5. What is Form IEPF-5 and where do I file it?
Ans. Form IEPF-5 is an online application form available on the Ministry of Corporate Affairs (MCA) website. This form is used to officially request the return of unclaimed shares or dividends. You need to enter personal details, Infosys Limited as the company name, your Demat account information, and the number of shares you are claiming. Once submitted, you receive an acknowledgement with an SRN for tracking the claim.
Q6. What documents do I need to submit for reclaiming my shares?
Ans. The document set usually includes:

Printed IEPF Form-5 and SRN

Entitlement Letter from KFin

Indemnity Bond (on stamp paper)

Advanced Stamped Receipt (signed by two witnesses)

Self-attested PAN and Aadhaar

Cancelled cheque and Client Master List (CML)

Original physical share certificates (if applicable) Legal heirs must include additional documents proving inheritance.

Q7. How long does the Infosys–IEPF recovery process take?
Ans. The timeline varies, but typically:

Infosys and KFin take around 30 days to verify the documents and send a report.

The IEPF Authority may take 30–60 days to process the final refund. In total, the entire process usually takes 2 to 3 months if all documents are correct.

Q8. How will I receive my shares and dividends once the claim is approved?
Ans. Once the IEPF Authority approves your claim:

Shares are directly credited to your Demat account.

Unclaimed dividends are transferred to your registered bank account. You do not need to visit any office; everything is done electronically.

Q9. What happens if I submit wrong or incomplete documents?
Ans. If the documents are incomplete or incorrect, KFin or Infosys may ask for additional information. In some cases, they may reject the claim and ask you to re-submit Form IEPF-5 with corrected details. To avoid delays, ensure all documents, especially your PAN, Aadhaar, Demat details, and Indemnity Bond, are properly filled and self-attested.
Q10. Can I recover my Infosys shares without a Demat account?
Ans. No. As per IEPF rules, shares can only be returned in Demat form. If you do not have a Demat account, you must open one before applying for the refund. The bank account linked to your Demat account will also be used to credit your unclaimed dividend amount.

Infosys Limited is one of India’s most respected and globally recognized IT and consulting companies, known for its strong corporate governance and extensive shareholder base. Established in 1981, the company has played a pivotal role in shaping India’s digital and technological. With millions of long-term investors, matters related to recovery of shares and unclaimed dividends often become important especially for shareholders who may have lost track of old investments over time. From a small entrepreneurial setup, Infosys has grown into a multinational leader offering services in cloud transformation, business process management, AI solutions, cybersecurity, and digital engineering.

Today, Infosys operates in more than 50 countries and continues to help global businesses modernize with future-ready digital solutions. This article provides a comprehensive overview of Infosys, its history, major corporate actions, key financial highlights, and, most importantly, an easy-to-understand step-by-step procedure for investors to recover unclaimed dividends or shares transferred to the Investor Education and Protection Fund (IEPF) under the Companies Act, 2013.

History and Background

Infosys was founded on 2 July 1981 in Pune by seven engineers led by N. R. Narayana Murthy, with an initial investment of just Rs.10,000. What began as a small start-up has today grown into one of the world’s leading IT services and consulting companies. From the early years, Infosys focused on quality, client trust, and innovation, values that helped the company rapidly expand its presence in India and abroad.

During the 1990s, Infosys emerged as a pioneer in the IT outsourcing industry, introducing the Global Delivery Model, which later became a standard in the IT services sector. The company continued to diversify its offerings, moving into consulting, enterprise solutions, and digital technologies.

Key Milestones in Infosys’ Journey

1993 – Infosys listed on Indian stock exchanges, marking the beginning of its journey as a publicly traded company.

1999 – Became the first Indian company to list on NASDAQ, showcasing India’s growing IT strength on the global stage.

2000–2010 – Expanded operations across North America, Europe, Asia-Pacific, and the Middle East, strengthening its global client base.

2017–2024 – Diversified into next-generation technologies such as artificial intelligence, automation, cloud computing, digital transformation, data analytics, metaverse solutions, and advanced cybersecurity.

Today, Infosys is known for its strong corporate governance, deep-rooted culture, and customer-first approach. Guided by its vision “Navigate Your Next,” the company continues to help businesses worldwide embrace innovation and prepare for the future.

Corporate Actions and Financial Performance

Below is a consolidated summary of the major corporate actions taken by Infosys over the years. These actions reflect the company’s strong financial position, shareholder-friendly policies, and long-term growth strategy.

Bonus Issues

Infosys has announced several bonus issues over the years to reward shareholders and increase liquidity in the market.

S.No.	Year	Ratio
1	2004	3:1
2	2006	1:1
3	2014	1:1
4	2015	1:1
5	2018	1:1

Bonus Issues

Infosys has announced several bonus issues over the years to reward shareholders and increase liquidity in the market.

Bonus shares are issued by the company to its existing shareholders at no additional cost. These actions helped Infosys broaden its investor base and improve trading volumes.

Stock Split

Year	Split
2000	Rs.10 to Rs.5

Recent Dividend History

S.No.	Financial Year	Dividends
1	FY 2022–23	Rs.34 per share (including special dividends)
2	FY 2023–24	Rs.20 per share (interim + final)

Infosys is actively traded on both BSE and NSE and remains one of India’s most valuable companies by market capitalization. Its steady revenue growth, global client base, and expanding digital capabilities continue to drive strong financial results year after year.

However, in many cases, shareholders may miss claiming their dividends due to reasons such as:

Not updating bank details

Change in address

Holding old or physical share certificates

Missing dividend credit messages or emails

According to Section 124(6) of the Companies Act, 2013, any unclaimed dividend for seven consecutive years, along with the corresponding shares, must be transferred to the Investor Education and Protection Fund (IEPF). Shareholders can reclaim these amounts by following the official IEPF process.

Process to Claim Unclaimed Dividends and Shares from IEPF

Recovering unclaimed shares and dividends from the Investor Education and Protection Fund (IEPF) may seem like a long process, but it becomes easy if each step is followed properly. Below is a clear and simplified guide to help shareholders complete the process smoothly.

Step 1 – Check Unclaimed Dividend Status

To begin, you must first confirm whether your dividends or shares have actually been transferred to the IEPF.

Visit Infosys’ official investor portal:
Infosys Unclaimed Dividend Link
https://www.infosys.com/investors/shareholder-services/unclaimed-dividend.html

Here, enter any of the following:

Folio Number (for physical shares)
DP ID / Client ID (for demat shares)

Step 2 – Contact Infosys’ Registrar (RTA)

Infosys has appointed KFin Technologies Limited as its Registrar and Transfer Agent (RTA). They are responsible for maintaining shareholder records and assisting in the IEPF claim process.

Contact details:
Email: einward.ris@kfintech.com
Helpdesk: 040-67162222

Request an Entitlement Letter, which includes:

The total number of shares transferred to IEPF
The total amount of unclaimed dividends
Confirmation that you are the rightful shareholder

To obtain this, you may need to provide the following documents:

Self-attested PAN and Aadhaar
Folio Number / DP ID / Client ID
Old physical share certificates (if applicable)
Old dividend warrants, if you have them

The Entitlement Letter is an important document as it confirms your eligibility to claim.

Step 3 – File IEPF Form-5 on the MCA Website

Once the entitlement details are confirmed, you must file IEPF Form-5 on the Ministry of Corporate Affairs (MCA) portal.

Steps:

Visit the MCA Portal (www.mca.gov.in).
Log in using your credentials.
Under MCA Services, select IEPF Form-5.
Fill in all required details, including:

Personal information (Name, Address, PAN, Aadhaar)
Company Name: Infosys Limited
Number of shares being claimed
Amount of unclaimed dividends
Bank and Demat Account details

Upload the necessary supporting documents.
Submit the form and download the Acknowledgement containing the SRN (Service Request Number).

This SRN is essential for tracking your application.

Step 4 – Prepare a Complete Document Set

After filing the form online, prepare a physical set of documents to send to Infosys’ Nodal Officer or KFin Technologies.

This set must include:

Printed copy of IEPF Form-5
SRN Acknowledgement
Indemnity Bond (as per IEPF Rules, on appropriate stamp paper)
Advance Stamped Receipt signed by the claimant and two witnesses
Entitlement Letter issued by KFin
Self-attested PAN and Aadhaar
A Cancelled Cheque and Client Master List (CML) from your Demat account
Original physical share certificates (if shares were held physically)

Additional Documents Required for Legal Heirs:

Original shareholder’s Death Certificate
Legal Heir Certificate / Succession Certificate / Probated Will
NOC from other legal heirs, if required
ID proofs and address proofs of all legal heirs

These documents are necessary to establish rightful ownership.

Step 5 – Courier the Document Set to RTA

Send the complete document set to the address below:

KFin Technologies Limited
KFin Technologies Ltd, Selenium, Tower B, Plot 31 & 32, Financial District, Nanakramguda, Serilingampally Mandal, Hyderabad,Telangana,500032

Email: einward.ris@kfintech.com
Website: www.kfintech.com

Make sure to use a reliable courier service and keep the tracking number for future reference.

Step 6 – Company Verification

Once the documents are received, Infosys and its RTA will:

Verify all documents submitted
Match your details with company records
Prepare a Verification Report

This process usually takes up to 30 days.
The Verification Report is then sent electronically to the IEPF Authority.

Step 7 – Approval by IEPF Authority

After the IEPF Authority receives the verification report, they will review your claim.

Upon approval:

Unclaimed shares are credited directly to your Demat account
Unclaimed dividends are transferred to your registered bank account

Once these credits reflect in your accounts, your recovery process is complete.

Conclusion

The process of reclaiming unclaimed shares and dividends of Infosys Limited from the IEPF is systematic and clearly laid out. Although the steps may seem extensive, shareholders can complete the procedure smoothly with proper documentation and attention to detail. Infosys, known for its strong corporate governance, transparency, and investor-focused practices, provides full support throughout the process. With assistance from its Registrar and Transfer Agent, KFin Technologies, shareholders and legal heirs receive timely verification and guidance at each stage. By following the required steps and maintaining accurate records, investors can confidently restore their rightful holdings and ensure that their valuable assets remain protected.

Frequently Asked Questions (FAQs)

Q1. What is IEPF and why are my Infosys shares or dividends transferred to it?

Ans. The Investor Education and Protection Fund (IEPF) is a government authority that handles unclaimed dividends, matured deposits, and shares that remain inactive for many years. If an Infosys shareholder does not claim dividends for seven consecutive years, the unpaid dividends and the related shares are transferred to IEPF as per Section 124(6) of the Companies Act, 2013. This is being done to protect investor interests and prevent misuse of dormant accounts.

Q2. How do I know if my Infosys’ shares or dividends are unclaimed?

Ans. You can easily check your unclaimed amount by visiting Infosys’ official investor portal and entering your Folio Number, DP ID, or Client ID. You can also verify your status on the IEPF Authority website. Both platforms clearly show the list of unpaid dividends and the number of shares transferred to IEPF in your name.

Q3. What is an Entitlement Letter and why is it needed?

Ans. An Entitlement Letter is a confirmation document issued by KFin Technologies, the Registrar & Transfer Agent (RTA) of Infosys. It contains all details of your unclaimed dividends and shares. This letter is essential because it verifies that you are the rightful claimant and must be submitted during the IEPF recovery process along with Form IEPF-5.

Q4. Who can apply to recover Infosys shares from the IEPF?

Ans. The following people can apply:

The original shareholder
A legal heir (family member) if the shareholder has passed away
A nominee (if registered earlier)
Legal heirs must submit additional documents such as a death certificate, succession certificate, legal heir certificate, or probated will to prove their ownership.

Q5. What is Form IEPF-5 and where do I file it?

Ans. Form IEPF-5 is an online application form available on the Ministry of Corporate Affairs (MCA) website. This form is used to officially request the return of unclaimed shares or dividends. You need to enter personal details, Infosys Limited as the company name, your Demat account information, and the number of shares you are claiming. Once submitted, you receive an acknowledgement with an SRN for tracking the claim.

Q6. What documents do I need to submit for reclaiming my shares?

Ans. The document set usually includes:

Printed IEPF Form-5 and SRN
Entitlement Letter from KFin
Indemnity Bond (on stamp paper)
Advanced Stamped Receipt (signed by two witnesses)
Self-attested PAN and Aadhaar
Cancelled cheque and Client Master List (CML)
Original physical share certificates (if applicable)
Legal heirs must include additional documents proving inheritance.

Q7. How long does the Infosys–IEPF recovery process take?

Ans. The timeline varies, but typically:

Infosys and KFin take around 30 days to verify the documents and send a report.
The IEPF Authority may take 30–60 days to process the final refund.
In total, the entire process usually takes 2 to 3 months if all documents are correct.

Q8. How will I receive my shares and dividends once the claim is approved?

Ans. Once the IEPF Authority approves your claim:

Shares are directly credited to your Demat account.
Unclaimed dividends are transferred to your registered bank account.
You do not need to visit any office; everything is done electronically.

Q9. What happens if I submit wrong or incomplete documents?

Ans. If the documents are incomplete or incorrect, KFin or Infosys may ask for additional information. In some cases, they may reject the claim and ask you to re-submit Form IEPF-5 with corrected details. To avoid delays, ensure all documents, especially your PAN, Aadhaar, Demat details, and Indemnity Bond, are properly filled and self-attested.

Q10. Can I recover my Infosys shares without a Demat account?

Ans. No. As per IEPF rules, shares can only be returned in Demat form. If you do not have a Demat account, you must open one before applying for the refund. The bank account linked to your Demat account will also be used to credit your unclaimed dividend amount.