Recovering unclaimed shares or dividends from the Investor Education and Protection Fund (IEPF) can feel confusing, especially for shareholders of a big financial company like Bajaj Finance Limited. Bajaj Finance is one of India’s most trusted and fast-growing non-banking financial companies (NBFCs), known for its strong financial growth, customer-friendly services, and easy digital solutions.
For many years, Bajaj Finance has made borrowing simple for Indian families by offering different kinds of loans, fixed deposits, EMI cards, and digital finance services. It has a major presence in consumer loans, business loans, home loans, and investment products, helping millions of people in both big cities and smaller towns.
The company is also known for its strong customer support, smooth digital platforms, and clear, transparent policies. Because of its trust and innovation, Bajaj Finance has built a solid reputation in the financial sector.
This article gives a simple overview of Bajaj Finance’s background and explains how shareholders can recover their unclaimed dividends or shares that may have been transferred to the IEPF.
History and Background of Bajaj Finance Limited
Bajaj Finance Limited (BFL) is a part of the well-known Bajaj Group, founded by Jamnalal Bajaj. The company started in 1987 as Bajaj Auto Finance Limited, mainly giving loans for Bajaj two-wheelers. As the company grew, it expanded into many other financial services like consumer loans, business loans, SME loans, and investment products.
In 2010, the company changed its name to Bajaj Finance Limited, showing its shift from a small vehicle-financing company to a large and diversified NBFC. With the help of strong digital systems and smart risk management, Bajaj Finance quickly became one of India’s biggest and fastest-growing financial companies.
Today, Bajaj Finance is known for offering a wide range of products such as:
Consumer durable loans
Personal and business loans
Co-branded credit cards
Fixed deposits
EMI Cards (Bajaj Finserv EMI Network Card)
Housing loans (through Bajaj Housing Finance)
The company is trusted for its quick approvals, easy paperless process, and digital convenience, making it a preferred choice for millions of customers across India. It continues to grow by using new technologies like AI-based credit checks, online loan platforms, and hassle-free KYC processes.
Financial Performance
Bajaj Finance is listed on both the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE). It consistently shows strong revenue growth, rising loan books, and stable profitability, making it one of the most valuable financial stocks in India.
The company regularly declares dividends to its shareholders. However, many investors forget to claim these dividends due to change of address, lost documents, or outdated bank details. As per the Companies Act, if dividends remain unclaimed for seven consecutive years, both the dividend amount and the related shares are transferred to the IEPF Authority.
This article explains how shareholders or their legal heirs can reclaim these unclaimed shares or dividends through a simple, step-by-step process.
Process to Claim Dividend or Shares from IEPF (Bajaj Finance Ltd.)
Step 1: Check Your Unclaimed Dividend Status
Visit the following:
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Bajaj Finance Website → Investor Relations → Unclaimed Dividend Section
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IEPF Website → Enter your Folio Number or DP ID/Client ID
This will show whether your dividends are unclaimed or whether your shares have been transferred to the IEPF.
Step 2: Contact Bajaj Finance’s Registrar (RTA)
Bajaj Finance’s Registrar & Transfer Agent (RTA) is:
KFin Technologies Ltd,
Selenium Building, Tower-B, Plot No 31 & 32,
Financial District Nanakramguda, Serilingampally,
Hyderabad, Telangana,500032
Email: einward.ris@kfintech.com
Helpline: 040 - 67161500 / 18003094001
Procedure:
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Contact the RTA or the Nodal Officer of Bajaj Finance to confirm eligibility.
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Request an Entitlement Letter, which confirms:
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Number of shares transferred to IEPF
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Amount of unclaimed dividend
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Proof that you are the rightful shareholder
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Submit documents such as:
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PAN & Aadhaar
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Folio number / Demat details
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Old dividend warrants (if available)
Step 3: Prepare IEPF Form-5 on the MCA Website
Go to MCA Website → IEPF Services → Form IEPF-5.
Fill in the details:
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Personal information (PAN, Aadhaar, contact details)
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Company name: Bajaj Finance Limited
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Number of shares / unclaimed dividends
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Demat account details (DP ID & Client ID)
After submitting the form, download:
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The IEPF-5 Form
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The acknowledgement/SRN
These must be sent to the company with supporting documents.
Step 4: Prepare Documents for Submission to Bajaj Finance
Required Documents:
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Printed and signed IEPF-5 form
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SRN acknowledgement
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Indemnity Bond (on stamp paper)
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Advance Stamped Receipt (signed by claimant and witnesses)
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Entitlement Letter from RTA
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Self-attested copies of:
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PAN
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Aadhaar
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Cancelled cheque
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Client Master List (CML)
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Original share certificates (if in physical form)
Additional Documents for Legal Heirs:
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Death certificate of the shareholder
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Succession Certificate / Legal Heir Certificate / Registered Will
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NOC from other heirs (if required)
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ID & Address proof of all heirs
Step 5: Send Documents to Bajaj Finance’s Nodal Officer
Send the full set of documents by Speed Post or courier to:
Nodal Officer – IEPF
Mr. R Vijay
Email: Vijay.r@bajajfinserv.in
Address-
Company Secretary
Bajaj Finance Limited
Corporate Office Ext. 3rd Floor,
Panchshil Tech Park, Viman Nager, Pune -411014
Phone Number- (020) 71576072/6180
Deputy Nodal Officers for IEPF
Ravi Kumar Dugar
Deputy National Lead-Secretarial
Email ID- RaviKumar.dugar@bajajfinserv.in
Step 6: Verification by Bajaj Finance
Once your documents are received, Bajaj Finance will:
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Verify the claim
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Check all documents
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Prepare the Verification Report
The company must send this report to the IEPF Authority within 30 days.
Step 7: Approval by the IEPF Authority
After receiving the Verification Report, the IEPF Authority reviews your claim.
If approved:
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Shares are credited to your Demat account
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Unpaid dividends are credited to your bank account
Processing time may take a few weeks to a few months depending on document accuracy.
Conclusion
Recovering unclaimed shares or dividends from the IEPF may seem difficult at first, but the process becomes easy if you follow the steps carefully. Bajaj Finance Limited and its RTA, KFin Technologies, provide full support to help shareholders and their families complete the claim smoothly.
All you need to do is check whether your shares or dividends are unclaimed, get the Entitlement Letter, fill out Form IEPF-5, and send all required documents to the company’s Nodal Officer. Once Bajaj Finance verifies your documents, the IEPF Authority approves the claim and returns the shares to your Demat account and the dividends to your bank account.
By keeping your documents ready and following up when needed, you can complete the Recovery of Shares process without stress. If required, you can also take help from professionals who handle IEPF recovery cases regularly. For more details and assistance, you can contact Compliance Calendar LLP for expert guidance and support.
Frequently Asked Questions (FAQ)
Q1. What is the IEPF and why are my Bajaj Finance shares transferred to it?
Ans. IEPF (Investor Education and Protection Fund) is a government authority that protects unclaimed investments. If dividends remain unclaimed for seven consecutive years, the related shares are transferred to the IEPF as per the Companies Act. This is done to prevent misuse or loss of shareholder funds. Shareholders or legal heirs can later claim these shares back through a proper process.
Q2. How do I check if my Bajaj Finance shares or dividends are unclaimed?
Ans. You can check the status on the Bajaj Finance Investor Relations website or on the IEPF portal. By entering your Folio Number or Demat ID (DP ID/Client ID), you can see whether your dividends are unclaimed or if your shares have already been moved to IEPF. This is the first step before applying for recovery.
Q3. What is an Entitlement Letter and why is it important?
Ans. An Entitlement Letter is issued by KFin Technologies (Bajaj Finance’s RTA) and confirms how many shares and dividends belong to you. It proves your ownership and is a mandatory document for the IEPF claim. The IEPF Authority only accepts claims supported by this letter, making it essential for the recovery process.
Q4. Who should I contact to start the share recovery process?
Ans. You must contact Bajaj Finance’s Registrar & Transfer Agent (RTA)—KFin Technologies. They will verify your details, confirm your eligibility, and provide the Entitlement Letter. You can reach them through email, phone, or by visiting their service center.
Q5. How do I fill and submit the IEPF Form-5?
Ans. Form IEPF-5 is available on the MCA (Ministry of Corporate Affairs) website. You need to fill in your personal details, company name, number of shares, and Demat account information. After submission, download the filled form and SRN acknowledgement. These documents must be printed, signed, and sent to Bajaj Finance with other required papers.
Q6. What documents do I need to claim Bajaj Finance shares from IEPF?
Ans. You will need:
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Printed and signed IEPF-5 form
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SRN acknowledgement
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Entitlement Letter
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PAN and Aadhaar
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Cancelled cheque
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Client Master List (CML)
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Indemnity Bond and Advance Stamped Receipt
If shares are held in physical form, submit original certificates as well.
Q7. How can legal heirs claim shares of a deceased investor?
Ans. Legal heirs must submit the death certificate, succession certificate/legal heir certificate/will, and ID proofs of all heirs. If multiple heirs exist, a No Objection Certificate (NOC) may be required. Once documents are verified, the shares and dividends are transferred to the rightful heir’s Demat and bank account.
Q8. How long does it take to get shares back from the IEPF?
Ans. The entire process may take 1 to 3 months, depending on document clarity and verification speed. Bajaj Finance prepares a Verification Report within 30 days, after which the IEPF Authority reviews and approves the claim. Cases with legal heirs may take slightly longer due to additional documentation.
Q9. Will Bajaj Finance or IEPF charge any fees for the recovery process?
Ans. No, neither Bajaj Finance nor the IEPF Authority charges any fees for processing your claim. However, you may have to pay for stamp paper (for the indemnity bond) and courier/postal charges. You can also hire a professional service, but that is completely optional.
Q10. How will I receive my recovered shares and dividends?
Ans. After approval, the IEPF Authority directly credits your recovered shares into your Demat account. Any unclaimed dividends are deposited into your bank account linked with your Demat. You will receive an email and SMS once the process is completed successfully.
